Introduction
At Wisdomvenue, we strive to provide our students with high-quality educational experiences. We understand that there may be instances where you may need to request a refund or cancel your enrollment. This Refund & Cancellation Policy outlines the terms and conditions for refunds and cancellations of our courses and services.
Refund Policy
Eligibility for Refunds
Refunds are available under the following conditions:
- If you withdraw from a course within 7 days of the purchase date.
- If Wisdomvenue cancels a course for any reason.
Non-Refundable Fees
The following fees are non-refundable:
- Registration fees
- Payment processing fees
- Any course materials or resources provided
Refund Process
To request a refund, please follow these steps:
- Submit a Request: Contact our support team at hi@wisdomvenue.com within 7 days of your purchase date. Include your name, course name, and reason for the refund request.
- Review: Our team will review your request and respond within 5 business days.
- Approval: If approved, the refund will be processed using the original payment method. Please allow 7-10 business days for the refund to appear in your account.
Cancellation Policy
Course Cancellations by Wisdomvenue
In the unlikely event that Wisdomvenue cancels a course, enrolled students will be notified as soon as possible and will receive a full refund of the course fees. Alternatively, students may choose to transfer to another available course.
Course Cancellations by Students
If you wish to cancel your enrollment in a course, please follow these steps:
- Submit a Request: Contact our support team at hi@wisdomvenue.com with your name, course name, and reason for cancellation.
- Review: Our team will review your request and respond within 5 business days.
Transfer to Another Course
If you wish to transfer to another course, please contact our support team. Transfers are subject to course availability and may require an additional fee.
Contact Us
If you have any questions or need further assistance with our Refund & Cancellation Policy, please contact us at:
Wisdomvenue
Mangalore, Karnataka
Email: hi@wisdomvenue.com
Phone: +91 86602 85148